Shipping & Delivery
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All items are carefully packaged and shipped by United States Postal Service (USPS) with delivery confirmation. Items ship within 2-4 business days of receiving payment. Due to delivery times with the postal service, however, please allow 10-12 business days for your order to arrive.
We are not responsible for lost or stolen packages, so if you would like to purchase insurance please let us know so we can send you an invoice for the additional fee.
OVERNIGHT + RUSH DELIVERY
We are happy to provide you with overnight or express delivery. If you would like to have your package sent overnight or express, please contact us directly, or note in your order during checkout, so we can attempt to accommodate your request as soon a possible. ***Please note: an invoice will be sent to you for the additional charges. your order will not ship until the additional fees are paid***
For international shipping please contact us directly, to make arrangements.
INTERNATIONAL DELIVERY TIMES
Please allow 3-6 weeks for delivery to international addresses. Nativen is not responsible for lost or stolen packages. Please inform us if you would like to add insurance to your shipment, for an additional charge. If you would like to track your package, please contact us directly, so we may send you an invoice for priority or express international shipping.
VAT, TAXES, & IMPORT FEES
Buyer is responsible for all VAT, import fees, and taxes imposed by your country. Custom authorities require that we state the value of your order directly on your package.
By placing an order with Nativen, you (the buyer) are responsible for all shipping fees, all applicable customs and import fees, and return shipping to Nativen. This also applies to any deliveries refused or uncollected at time of delivery.