Returns & Ordering
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We hope that you are happy with your Nativen purchase, but if for any reason you are not, we accept returns within 7 days of receipt.
Vintage Selects items are available for exchange only. All Sale items and items purchased with a store credit are are FINAL SALE.
If you would like to address a concern with an order you have received, please contact firstname.lastname@example.org
7 DAY RETURN POLICY
- Please contact us within 7 Days of receipt of the item if you have a concern about your order.
- Items must be returned unworn, unaltered, and in the same condition it was sent; with a copy of your receipt.
- Merchandise must have all tags, including any Nativen hangtags, attached.
- Refunds will be processed within approximately 7 to 10 business days, after we receive your return.
BUYER RESPONSIBLE FOR RETURN SHIPPING FEES
All shipping fees are the responsibility of the buyer. We are not responsible for lost/stolen/missing parcels that you ship back to us. Please insure and get tracking and delivery confirmation for all returns. Buyer is also responsible for any other additional fees that may incur outside of Nativen (ie. Credit Card fees, Paypal fees, etc).
FINAL SALE ITEMS
All items on SALE / CLEARANCE and purchased during a SALE Promotion are considered FINAL SALE and cannot be returned for store credit, refund, or exchange. All Lingerie, Jewelry, and Swimwear are FINAL SALE. Items purchased with a store credit are FINAL SALE.
We do our absolute best to describe and photograph our vintage clothes on our website as you would see them in person. If you have any questions about color, sizing, or fit on any of our garments we are more than happy to assist you. Remember, when buying vintage you are purchasing a garment that is often 20 years old or older! At Nativen we want you to understand that these garments have been worn and loved, and will show some signs of age. We see these spots, mended patches, and fading, as signs of beauty and character in each piece.
When purchasing from our store please ensure that you have read the full condition of a garment and viewed all the photos available. By purchasing you agree to the terms and conditions of our shop policies.